Use the links below to make requests or report issues. To see all the options, click on the down arrow for each request/report category.
Once you make a selection, you will be taken to our online services system and prompted to enter the property address or street associated with your specific request.
If you can't find a relevant request/report type, fill in our general enquiry form and we will forward it to the right team.
For security purposes, you will automatically be timed-out if you are idle on our online payment system for longer than 20 minutes.
- Make a general enquiry (Use this request if none of the specific requests below match your requirements)
- Provide feedback (Use this for making a compliment, suggestion or complaint about the quality of service, staff member or City of Melville contractor)
- Enquire about your rates notice
- Change your details
- Query a parking infringement
- Request a swimming pool inspection
- Report graffiti
- Report a problem with our website
- Hire a temporary bin (for events)
- Request new street tree
- Request street tree pruning
- Report the health of a council tree (for diseased, pest affected or unhealthy trees health located on verges, parks, reserves and road medians)
- Request park or reserve maintenance
- Request BBQ maintenance
- Report playground equipment maintenance
- Request new playground equipment
- Report damaged reticulation on a park, reserve or council building
- Reticulation on a medium island or Council verge
- Request a streetscape upgrade or maintenance
- Report an untidy verge
- Request council building maintenance
- Report a pothole
- Request line marking
- Request road crack sealing
- Request street sweeping
- Request a traffic count
- Request a new bus shelter
- Report a maintenance issue or damage to a jetty or boardwalk
- Report a maintenance issue or damage to a boat ramp
- Request maintenance to footpaths and walkways
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